Hospitality
Grand Palm Hotel Property Management
Multi-property PMS deployment managing 2,400 rooms across 15 hotel properties with channel manager integration and revenue optimization.
Gallery
Project Highlights
The Challenge
Business Challenge
Grand Palm managed properties on 4 different PMS platforms with no consolidated reporting. OTA dependency cost 22% commission on 70% of bookings. Housekeeping delays impacted guest satisfaction.
Our Solution
How We Delivered
Team X implemented unified cloud PMS with direct booking engine, automated housekeeping workflows, and AI-powered revenue management across all properties.
Results
Measurable Outcomes
Direct bookings increased 35%. RevPAR improved 18%. Guest satisfaction scores rose from 3.8 to 4.6 stars. Owner reporting consolidated into single dashboard.
Technology
Tech Stack
Features
Key Capabilities Delivered
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